Module or assignment instructions include a link or clear description of the available tech support as well as how to obtain it.
Examples include links to tech support for external tech used in the course or specific assignments, college tech support resources, links to tutorials or other tech resources.
Points: 3 (Essential)
QM Alignment: 7.1
In line with standard 1.6 concerning academic support, you should also provide information to your students about how to get technical support.
- The HCC Canvas Starter Kit – Technology Requirements and Skills page included tech support information.
HCC Student Information Hub!
On the Menu!
Sample HCC Technical Support Policy
To address the needs of online students, the HCC Online Learning Hub has a range of resources.
Online Learning Retention Coordinators
Online Readiness Resources
How-to Guides on Technology